T02 Lack of Paper Learning Steps

Q: How to solve the indicator light still displaying red after installing the paper roll correctly & the app displaying "Printer is out of paper"? A: This problem is caused by the printer sensor not recognizing the paper roll. You can try the following ways to solve your problem: 1. Confirm the paper roll installation correctly. 2. Pull the paper roll out of the printer. 3. Wipe the alcohol with a cotton swab to clean the sensor at the print head. 4. Complete "Lack of paper learning" in follow 3 steps Step1: Open the printer and put out the paper roll. Step2: Make sure your printer turns on, and then long-press the power button for 10-20 seconds until the printer's light flashes twice Step3: Release the power button and reinstall your paper roll. Finally, long press the power button to turn it on. __________________________________ ?Contact Us for Collaboration: AD@phomemo.com&promo@phomemo.com ?After-sale servicer: support@phomemo.com ?Follow Us: Instagram: https://www.instagram.com/phomemo_official Facebook: https://www.facebook.com/PhomemoOfficial Pinterest: https://www.pinterest.com/phomemo/ Twitter: https://twitter.com/PhomemoOfficial Tiktok: https://www.tiktok.com/@phomemo_official